Tenant Feedback Survey

We value your feedback and would appreciate your thoughts on the following areas. Please answer honestly to help us improve the service and accommodation we provide.

1. Quality of Accommodation

How would you rate the overall quality of your property (room, communal areas, or self-contained flat), including the furniture and items provided?

2. Health & Safety

How satisfied are you with the health and safety of the property or communal areas? In terms of repairs being dealt with, cleanliness of the property, accessibility.

3. Communication

How satisfied are you with the communication and/or responsiveness you receive from us as your housing provider?

4. Safeguarding

You deserve to feel safe in your home, how satisfied are you that we manage your safety and security within your home?

5. Local Neighbourhood & Community

How satisfied are you with the local area and access to the community?

6. Suggestions for improvement or any other comments.

Is there anything you think we (your housing provider) should know, or do to improve the service or accommodation? Please also include any other comments you would like to share regarding the management of the property and those who run it on a day to day basis.

In line with our data protection policy any information you share will remain confidential.